Never let an opportunity ring out again.
Sophia answers your customers 24/7, qualifies, books appointments, follows up and takes action directly in your tools. On the phone and on your website.
“Hello, I’d like to book a service for my Clio.”
Listen to Sophia at work, call by call.
Four one-minute calls in French, four sectors. Listen to the voice, then see what Sophia gets or handles on top of what the caller asked for.
In your demo, Sophia answers with your company name, your services and your opening hours.
Book a demoRead the transcript (in French)
She picks up. And she calls.
Most solutions wait for the customer to call. Sophia answers every call, and also picks up the phone when it is your turn to call. No mass cold calling: useful conversations, at the right time.
When your customers call
She answers, understands, informs, and never lets anyone hang up without a concrete next step.
- Booking and changing appointments
- Qualified quote requests
- Emergencies and call-outs
- Prices, availability, services
- Transfer to the right person, with the context
When your business needs it
The calls nobody has time to make, and that matter to your business. Triggered by a request, a due date or an event.
- Confirming tomorrow’s appointments
- Filling a last-minute cancellation
- Following up an unsigned quote
- Chasing a missing document
- Re-engaging your eligible contacts, within the authorised framework
Your visitors write. Sophia answers and books the appointment.
Someone browsing your listings at 10 pm will not call. They will write, if someone answers. Sophia answers in writing on your website, on behalf of your business, with the same knowledge and the same calendars as on the phone.
- She informs, qualifies and books straight into your calendars
- If the visitor would rather talk, she offers to call
- Every conversation shows up in Cockpit, just like a call
- Installed by our team, restricted to your domain
Included in Pro (300 conversations a month) and Business (1,000). See the details
Try it: she is answering at the bottom right of this page.
Website message · Saturday 10:14 pm
Is the hybrid SUV from your listing still available? Could I test drive it this week?
Yes, it is available: 2022, 38,000 km. I can book you a test drive on Tuesday at 5:30 pm or Thursday at 12:15 pm. Which suits you?
Tuesday. And would you take my Clio as a trade-in?
Tuesday 5:30 pm is booked. For the trade-in, just give me the year and mileage: Thomas will value it during the test drive.
An AI switchboard answers the phone. Sophia does the work.
She speaks your customers’ language.
French, English, German, Luxembourgish, Portuguese, Spanish… Sophia recognises your customer’s language and replies in it — no transfer, no waiting, no “one moment, let me find a colleague”. In Luxembourg, that is often what makes the difference.
Automatic detection
The customer speaks, Sophia replies in their language. No “press 1 for English” menu.
One number
No separate line per language: the same Sophia for all your customers, cross-border commuters and expats included.
The summary in your language
Whatever language the call is in, your team receives the report in English.
Read the transcript (French, then Portuguese)
Every call, summarised in Cockpit.
For every conversation: what the caller wanted, and every action Sophia carried out, from checking stock to sending the email.
- The summary, the intent and the outcome
- What needs a decision, brought to the top
- Included in every plan, on desktop and phone
What business owners ask us about Sophia.
Will my customers know they are talking to an AI?
Yes. Sophia introduces herself as your company’s AI voice assistant in her very first sentence, and says so again if the language changes. That is what European regulation requires, and it is more honest. What matters to your customers is an immediate, accurate answer and an appointment without the wait.
What if she does not know the answer?
She does not make one up. Depending on your rules, she transfers the call to the right person with the summary, or takes a message and creates the call-back task in your tools.
Does it replace my staff?
No. Sophia handles the simple, repetitive and out-of-hours calls, and the ones nobody has time to make. Your team gets time back for welcoming customers, giving advice and doing the job properly.
How long does it take to set up?
A few days. Our team configures the voice, the knowledge base, your scenarios and the connections to your tools. You approve everything before go-live.
Does Sophia really know my business?
She answers from what you approve: services, prices, opening hours, procedures, special cases. Change a piece of information and she applies it from the next call. What she does not know, she does not make up: she transfers to the right person or takes a message. No diagnosis, no legal or financial advice.
Can she answer on my website too?
Yes, from Pro upwards. A chat window is added to your pages: visitors write to Sophia without calling or filling in a form. She answers on behalf of your business, books the appointment and offers to call if they would rather talk. Pro includes 300 conversations a month, Business 1,000. Our team installs it for you with one line of code. Try it at the bottom right of this page.
Does Sophia do cold calling?
No, that is not our method. Sophia calls first the customers who asked for it, those reaching a due date and those who agreed to be contacted. Telemarketing rules vary by country and purpose: we help you frame your scenarios, and you remain responsible for your campaigns.
Your voicemail doesn’t book appointments.
Sophia does.
Introduce yourself in 20 seconds and talk to Sophia: she answers in your company’s name, right from your browser. If you like what you hear, a Xenaos advisor then shows you in 20 minutes what she would do for you.
30-day money-back guarantee · No commitment on monthly billing · Reply within 24 business hoursXenaos · Every call becomes an appointment