Pricing

We don’t sell AI minutes.
We sell results.

Four plans, one logic: each level does more for you. Sophia starts by answering, then she organises, then she creates new opportunities, then everything runs on its own.

  1. FlexCapturePeace of mind
  2. StartStructureOrganisation and conversion
  3. ProGrowGrowth and an augmented team
  4. BusinessAutomateAutomation
1Capture

Flex

Never miss a call again.

Tradespeople, freelancers, very small firms, occasional needs.

€19.90excl. VAT / month
60 min included, then €0.79 per minute · €99 setup

1 seat · Cockpit

Start with Flex or book a demo

The essentials, no commitment:

  • Sophia answers your calls, 24/7
  • Appointments booked straight into your calendar
  • Messages and emergencies passed on to the team
  • Cockpit: calls, appointments and usage
2StructurePocket included

Start

Stop losing opportunities.

So that nothing already coming your way slips through.

€249excl. VAT / month
≈ €8.30 a day · 500 min included

3 seats · Cockpit + essential Pocket included

Choose Start or book a demo

Everything in Flex, plus:

  • Your contacts and opportunities update themselves
  • Sophia learns your documents and your website
  • Pocket: the schedule and customer file on the phone
  • The monthly report: what Xenaos brings you
Recommended
3GrowPocket included

Pro

Create new ones.

Sophia no longer just answers: she creates your next appointments.

€499excl. VAT / month
≈ €16.63 a day · 1,300 min included

5 seats · Cockpit + full Pocket included

Choose Pro or book a demo

Everything in Start, plus:

  • Sophia calls back your prospects, follows up quotes and due dates
  • Your teams find answers instantly
  • Speak for 30 seconds, Xenaos creates your tasks and follow-ups
  • Xenaos drafts your emails, you approve
  • Connected to your business software
  • No-show SMS reminders: 100 a month
4AutomatePocket included

Business

Xenaos executes for you.

Follow-ups, emails and scenarios run by themselves.

€799excl. VAT / month
≈ €26.63 a day · 3,000 min included

15 seats · Cockpit + full Pocket included

Choose Business or book a demo

Everything in Pro, plus:

  • Xenaos sends and follows up automatically
  • Custom scenarios: if this, then Xenaos does that
  • Advanced integrations, several departments or sites
  • Advanced reporting and priority support
  • No-show SMS reminders: 300 a month

Each seat gives you Cockpit on the computer and Pocket on the phone (from Start). An extra seat: €49 excl. VAT a month.

Prices excl. VAT, for businesses only. No commitment on monthly billing. 30-day money-back guarantee. Designed in Luxembourg and funded by our customers. More team members or several locations: Networks & groups plan. Only want to equip your sales team, without Sophia? Pocket only, from €79 excl. VAT a month.

Start

Stop losing opportunities.

Every call, every request, every appointment is captured, filed and followed up. What comes your way no longer slips away.

Pro

Create new ones.

Sophia calls back the prospects who asked for it, follows up your quotes and customers with a due date, at the right time. Your team has the answers and its follow-ups without data entry. Xenaos becomes a source of revenue.

Qualified Outbound First

Fewer pointless calls. More meetings that matter.

We don’t sell call volume. Together, we choose the contacts and the moments where a conversation is really worth having.

The right moment

A requested callback, a due date, a pending quote: Sophia calls when there is an intent or a reason.

The right channel

An SMS or an email when that is enough, the voice when the conversation makes the difference. Your minutes go where they pay off.

The right framework

Eligible contacts, opt-outs respected, requests logged: scenarios designed for French, Belgian and Luxembourg rules.

Comparison

What you get, what you gain.

and
Comparison of the Flex, Start, Pro and Business plans
FeatureFlex€19.90 / monthStart€249 / monthPro€499 / monthRecommendedBusiness€799 / month
Your calls
Sophia answers your calls, 24/7, in 7 languages, simultaneous callsIncludedIncludedIncludedIncluded
Appointments are booked straight into your calendarIncludedIncludedIncludedIncluded
Appointment confirmation and reminderBy emailBy emailEmail + 100 SMS / monthEmail + 300 SMS / month
Messages and emergencies are passed on to the teamIncludedIncludedIncludedIncluded
Sophia also answers in writing on your websiteNot includedNot included300 conversations / month1,000 conversations / month
Sophia learns your documents, your prices and your websiteNot includedIncludedIncludedIncluded
Your customers and your opportunities
Cockpit: everything Sophia does, on one screenThe essentialsIncludedIncludedIncluded
Your usage in real timeIncludedIncludedIncludedIncluded
Your contacts and opportunities update themselvesNot includedIncludedIncludedIncluded
The monthly report: what Xenaos brings youNot includedIncludedIncludedBy team and by site
Your team
Seats included (Cockpit + Pocket)1 (Cockpit only)3515
Pocket (the team app)From StartEssentialFullFull
Extra seat, per person€49 excl. VAT / month€49 excl. VAT / month€49 excl. VAT / month€49 excl. VAT / month
Your teams find answers instantlyNot includedNot includedIncludedIncluded
Speak for 30 seconds, Xenaos creates your tasks and follow-upsNot includedNot includedIncludedIncluded
Create new opportunities
Sophia calls back the prospects who asked for itNot includedNot includedIncludedIncluded
Targeted follow-ups and campaigns: due dates, quotes, eligible contactsNot includedNot includedIncludedIncluded
Connected to your business softwareNot includedNot includedIncludedIncluded
Ready-made scenarios for your industryNot includedNot includedIncludedIncluded
Your emails
Your mailbox connected to XenaosNot includedNot includedIncludedIncluded
Emails to your customersNot includedNot includedXenaos drafts, you approveXenaos sends them on its own
Automatic follow-ups over several weeksNot includedNot includedNot includedIncluded
Automation
Custom scenarios: if this, then Xenaos does thatNot includedNot includedNot includedIncluded
Calls, emails and SMS chained automaticallyNot includedNot includedNot includedComing soon
Advanced integrations with your toolsNot includedNot includedNot includedIncluded
Several departments, teams or sitesNot includedNot includedNot includedIncluded
Price and support
Call minutes included each month605001,3003,000
Additional minute€0.79€0.35€0.30€0.25
Additional website conversation——€0.25€0.25
Set-up by the Xenaos team€99IncludedIncludedIncluded
SupportIncludedIncludedIncludedPriority
Start with FlexChoose StartChoose ProChoose Business

Your volume

How many calls does Sophia handle each month?

Move the slider: you see the price of each plan for your volume. Price is not everything: from Pro, Sophia also brings in extra appointments.

Without the phone agent

Pocket only, without Sophia

€79 excl. VAT a month for 1 user, then €49 excl. VAT per additional user. Beyond 10 users, volume pricing on request. Already included in Start, Pro and Business: Pocket only is for teams that don’t need Sophia on the phone.

Networks & groups

Several locations, a franchise, a network?

Scenarios per site, specific business software, consolidated network management and Pocket for all your sites. On quotation.

Talk to the team

Frequently asked questions

How does ordering work?

You choose your plan, enter your company details, then pay on Stripe’s secure checkout page. Our team calls you within one business day to configure Xenaos with you. You approve everything before go-live.

Does Pocket cost extra?

No. Pocket is included in Start (essential), Pro and Business (full), for every seat in your plan. Pocket only, without Sophia, is also available at €79 excl. VAT a month for 1 user, then €49 excl. VAT per additional user.

How do I add team members?

Flex includes 1 seat (Cockpit), Start 3, Pro 5 and Business 15: in these three plans, each seat gives you Cockpit and Pocket. Beyond that, each extra seat costs €49 excl. VAT per month.

Can I order without a demo?

Yes. The demo is there if you want to see it before you buy. If you are already convinced, order directly: set-up then takes place with our team.

Are the plans for businesses only?

Yes. Xenaos plans are designed for companies. A company registration number is required when ordering.

Which plan should I choose?

If you mainly want to stop missing calls, Flex is enough. If requests still slip away once the call is over, Start organises everything. If you want Xenaos to create new opportunities with your customers and prospects, and save your team time, choose Pro: it is the plan we recommend most often. Business is for companies that want follow-ups and tracking to run on their own.

How does Flex work?

You pay €19.90 excl. VAT per month, with 60 call minutes included. Beyond that, each minute costs €0.79 excl. VAT, billed at the end of the period. Set-up costs €99 excl. VAT, once. Beyond about 350 minutes a month (around a hundred conversations), Start becomes cheaper and gives you much more: Cockpit lets you know.

How are appointments confirmed and reminded?

On every plan, each appointment booked by Sophia is confirmed by email, with an email reminder the day before. With Pro and Business, the reminder also goes out by SMS the day before, with a link to confirm or reschedule: that is what reduces no-shows the most. Pro includes 100 SMS a month, Business 300. Beyond that, each SMS costs €0.15 excl. VAT.

What happens if I go over my minutes?

Sophia keeps answering, the service never stops. Additional minutes are billed at the end of the period at your plan’s rate. Cockpit shows your usage in real time.

How does Sophia work on my website?

From Pro, a chat window is added to your website: your visitors write to Sophia, she answers on behalf of your business, books the appointment and can offer to call them. Pro includes 300 conversations a month, Business 1,000. Beyond that, each conversation is charged €0.25 excl. VAT. A conversation counts as soon as the visitor writes a message; it does not count towards your minutes. We install it for you: one line of code, restricted to your domain. Try it at the bottom of this page.

Can I change plan?

Yes, at any time, from Cockpit (My plan) or by emailing us. The new plan applies as soon as it is activated. On monthly billing, you can also turn on automatic switching to the best plan: as soon as the next plan up works out cheaper for you, your subscription moves to it, pro rata, and you are notified by email. Nothing ever moves down on its own.

Is there a commitment?

Monthly plans have no commitment and can be cancelled every month. Annual payment gives you one month in twelve free, with a 12-month commitment. 30-day money-back guarantee on the subscription.

Who handles the set-up?

Our team: voice, knowledge of your business, industry scenarios and connections to your tools. It is included in Start, Pro and Business, and charged once at €99 excl. VAT with Flex.

Can Sophia call my whole customer base?

Technically yes, but that is not our method. Together, we set up targeted campaigns: customers with a due date, requested callbacks, pending quotes, contacts who agreed to be contacted. Fewer calls, better conversations, and minutes that go into creating appointments.

What about telemarketing rules?

The rules vary by country and by the purpose of the call. In France, telemarketing to consumers now requires their prior consent. Our method favours callbacks your customers asked for, calls linked to a current contract and respect for opt-outs, and we help you frame your scenarios. Their lawfulness still depends on your data and your permissions: you remain responsible for your campaigns.

Do emails go out without my approval?

With Pro, never: Xenaos drafts the email, you review it and send it in one tap. With Business, you decide which emails Xenaos sends on its own, for example quote follow-ups.

A question before you choose?

20 minutes with our team to choose the right plan.

Call volume, number of salespeople, tools already in place: we look at your situation with you and recommend the right plan, with no pressure.

Free · no commitment · reply within 24 business hours

Xenaos · Every call becomes an appointment

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