A customer calls. Sophia answers. Your salesperson gets the appointment.
Workshop, new cars, used cars, trade-ins: Sophia answers every call to your dealership, 24/7, in the caller’s language. She books into your calendars and updates your CRM. Even on Saturday night.
Live demo, in your browser · 3 minutes · free, no commitment
7 languagesone number
24/7evenings and weekends
Simultaneous callsno busy line
Listen to a real call
Sophia’s voice, on your dealership’s phone.
A customer calls about a service. Sophia books it, offers a test drive of the new model during the workshop visit and schedules a trade-in valuation. Have a listen.
Read the transcript (in French)Sophia’s real voice, fictional scenario
The hottest channel
A customer who calls the dealership is a customer ready to buy.
To look around, your customers have your website, the listings, email. The one who calls wants a service, a test drive, a trade-in price, now. And they book with whoever answers first.
1Website visitBrowsing the listings
2EmailWill wait for your reply
3Web formStill comparing
4Phone callWants an appointment, now
Try it: call your dealership on Saturday at 6:30 pm. Sophia picks up.
How it works
The customer talks. Sophia acts. Everything lands in your tools.
Saturday, 8:03 pm, the showroom is closed. A customer calls about the SUV in your listing. Here’s what happens, with and without Sophia.
Call at 20:03, after hoursSophia answers in 1.2 sCall at 20:03, after hoursNobody picks up
Test drive bookedTuesday 17:30 · with JulienNo appointmentThe customer calls elsewhere
20:03The customer callsIs the hybrid SUV in your listing still available?
20:03Sophia answers in 1.2 sShe introduces herself as the dealership’s AI assistant.
20:05Project qualifiedUsed hybrid SUV · trade-in of a 2019 city car · finance
20:06Test drive bookedTuesday 17:30 with Julien, straight into his calendar
20:06Confirmation sentText or e-mail to the customer, with the address and the salesperson’s name
Mon. 8:00Julien has it all in CockpitSummary, transcript, CRM record updated. Nobody to call back.
20:03The customer callsIs the hybrid SUV in your listing still available?
20:03The phone rings outThen voicemail: “Our offices are closed.”
20:04He hangs upNo message left, no trace in the CRM.
Sun. 10:00He calls another dealershipThey answer. The test drive is booked there.
Mon. 9:15You call the number back“Thanks, I found what I was looking for.”
Result: a test drive booked before the dealership down the road even reopens.Result: a customer ready to buy, lost, and nobody knows.
Call in progress · 20:03
The customer
Voice mail
Sophia
+4Your team
What Sophia gets from the call
Test drive booked · Tue. 17:30Project · used hybrid SUVTrade-in · 2019 city carSMS or email confirmationCall summaryRings outNo message leftNothing in the CRMCalled back Monday 9:15: too late
- - →
Sent to your tools
A test drive booked before the dealership down the road even reopens.A customer ready to buy, lost, and nobody knows.
New & used car sales
Every showroom call becomes an appointment.
Your salespeople are on test drives, the switchboard is swamped, it’s 8 pm. Sophia answers, qualifies the project, checks stock and books the test drive in the right calendar. The salesperson gets the summary before calling back.
Used car stock checked live during the call
Trade-in and financing qualified
Test drive booked, confirmation sent, lead created in the CRM
Your salespeople arrive prepared. The CRM fills itself.
Pocket puts the brief for every appointment in the salesperson’s pocket: what the customer told Sophia, the goal, the questions to ask, the likely objections.
Before the test drive: the full brief in 30 seconds.
In front of the customer: financing, trade-in, product sheets, from your approved documents.
After the test drive: a dictated debrief, and the CRM is up to date.
Sophia is activated with simple call forwarding. You keep your number and your switchboard, and you choose when she takes over.
Forward on no answer
Nobody picks up? The call goes to Sophia.
Your switchboard rings first. If nobody answers or the line is busy, forwarding sends the call to Sophia instead of voicemail.
Customer
Sophia
No answerForwarded to Sophia
Your team always answers first
No more calls going to voicemail
Immediate forwarding
Every call goes to Sophia.
She answers every call, routes it and resolves what she can. The rest goes to the right department, with the summary, before your colleague even picks up.
Customer
Your team
Sophia answers and qualifiesTransfer with the summary
The switchboard no longer gets swamped
Your teams only handle what matters
Outbound calls
The calls nobody has time to make, Sophia makes them.
At the right time, for the right reason, and she books straight into your calendars. When an SMS or email is enough, she sends it. You choose the campaigns, time slots and tone.
Service remindersSeasonal tyresMOT / inspectionPending quotesWeb enquiriesLease endingsSatisfactionRecall campaigns
An AI on your dealership’s phone is your image. So she works within a framework you set, and a human takes over whenever it helps.
She never makes things up
No price, lead time or promise beyond what you gave her. If she doesn’t know, she says so and hands over.
A human in an instant
The customer asks for someone? Transfer to the right department, with the summary before they pick up. Nobody free: message and callback task.
Your rules, approved by you
We write the scenarios with you: departments, hours, models, tone. Nothing goes live without your approval.
Everything is visible
Every call is summarised in Cockpit, with every action taken. Sophia introduces herself as an AI from the first sentence.
Why Xenaos
Born in the field, not in an incubator.
25years in the field
In B2B sales, automotive and real estate, including nearly 7 years in new car and fleet sales. The phone ringing during a meeting, the customer lost for not calling back, the CRM filled in at night: we’ve lived it. Sophia is built for that reality.
Offers the test drive, the trade-in, the appointment
A call centre, tickets
One point of contact, reachable directly
Funded by investors
Funded by our customers
Integrations
Connects to the tools you already use.
DMS, CRM, workshop and sales calendars, SMS, email, used car listing feeds. We connect them via API or our workflows. Nothing for you to develop.
Google or Microsoft connection: Xenaos only reads your free/busy slots, creates the appointments Sophia books and sends confirmations from your address. Your emails are never read. Google and Microsoft data
WhenA customer asks for a test drive on the phoneThen Sophia
checks used stock and demo cars
books into the salesperson’s calendar
sends the confirmation by SMS or email
creates the lead in the CRM
Calendars
CRM
SMS
DMS
Used car listings
What it brings in
€35,000 to €67,000per year, for a typical dealership
Calls saved, test drives born in the workshop, quotes followed up, time given back to the team. A conservative estimate based on the Start or Pro plan, to redo with your own figures.
7 languages, simultaneous callsFR, EN, DE, LU, PT, ES, IT on the same number. On Monday at 8 am, nobody gets a busy line.
GDPR and transparent AISophia introduces herself as an AI. DPA and sub-processors listed.
Money-back guarantee30 days on the subscription (see terms). Start from €249 excl. VAT per month.
Questions
What dealership managers ask us.
Offering a test drive at every workshop booking, won’t that annoy customers?
Sophia offers it once, as a service, when the customer has already planned to wait. If they decline, she notes it and doesn’t push. You choose which customers, models and time slots.
Will my customers know they’re talking to an AI?
Yes. Sophia introduces herself as your dealership’s AI assistant from the first sentence, as European regulation requires. What your customers remember: an immediate answer and an appointment without waiting.
Do we need to change our number?
No. Sophia is activated by call forwarding from your current line, on no answer or immediately. We guide you through the setup.
Does it work with our DMS and CRM?
We connect Xenaos to your workshop calendars, DMS, CRM and used car listing feeds, via their APIs or our workflows. Nothing for you to develop. We check compatibility during the demo.
We have several brands and several sites.
One number per site or a shared switchboard: Sophia routes by brand, site and department, and each team only sees what concerns them in Cockpit.
What if several customers call at the same time?
Sophia handles them in parallel. No busy line, no switchboard queue: each customer gets their own conversation, booking and summary in Cockpit. Monday mornings and lunchtime are exactly when she makes the difference.
What if the customer wants to speak to someone?
She transfers the call to the right department, which gets the summary before picking up. If nobody is available, she takes a message and creates a callback task.
How much does it cost?
Flex costs €19.90 excl. VAT per month with 60 minutes included, and essential Cockpit. Start begins at €249 excl. VAT per month, with full Cockpit and Pocket included. See the plans. 30-day money-back guarantee.
Live demo · 3 minutes
Your voicemail doesn’t offer test drives. Sophia does.
Enter your dealership’s name and call it from your browser. Ask for a service, a test drive, a trade-in price. If you like it, a Xenaos advisor then shows you in 20 minutes what she would do for you.
An advisor shows you Sophia with your company name, your services and your opening hours, then recommends the plan that fits. Free, no commitment, by video call.