Dealerships · ProfitabilityWhat does a missed call really cost a dealership?How to calculate what unanswered calls cost your dealership, with a worked example, the hidden costs and how to measure it in one week.Read the article →
Regulation · AIAI on the phone: what European regulation saysAI Act, GDPR, transparency: what a business must check before handing its calls to an AI assistant. The obligations in force since August 2026, explained simply.Read the article →
Workshop · SalesOffering a test drive at every service appointment: the methodYour workshop customers come in several times a year and wait for their car. How to offer them a test drive at the right moment, without annoying them, and turn the workshop into a source of sales.Read the article →
Workshop · RevenueFollowing up workshop quotes: the revenue sleeping in your drawersBrakes, timing belts, tyres: some workshop quotes are never approved for lack of a follow-up. A simple method to follow up at the right time, without pestering your customers.Read the article →
Dealerships · Opening hoursSaturday, 6:30 pm: why your best customers call when you are closedEvenings, Saturdays, bank holidays: customers call when they have time, often when the dealership is closed. Why these calls are the most valuable and how to stop losing them.Read the article →
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